Returns & Exchanges

At You Must Create, we want you to be fully satisfied with your purchase. If your item isn't quite right, you can return it within 14 days of receipt for a full refund or exchange, provided it remains in its original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the garments in their original packaging, ensuring all designer labels and security tags remain intact and undamaged.

• 3.
  Ship the Parcel

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized collection point or schedule a pickup.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.