Frequently Asked Questions
Everything you need to know about shopping with You Must Create.
What is your standard shipping policy?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
How do I return an item?
You can return any unworn, unwashed items with original tags within 28 days of delivery. Simply visit our returns portal to generate a shipping label and follow the instructions provided.
Are your collections ethically sourced?
Yes, we pride ourselves on responsible manufacturing. We work closely with trusted factories in Europe and Asia that adhere to high ethical standards and use premium, sustainable fabrics where possible.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. As our fits vary from relaxed to tailored, we recommend comparing these measurements against a garment you already own.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make a change, please contact our customer service team within 60 minutes of placing your order, and we will do our best to assist you.